Shipping policy
Order Processing Orders are processed within [1–3] business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Shipping Rates & Delivery Times
- Standard Shipping: [5–10] business days — [Free for order over 70$ / $5.00 with order for less than 70$]
- Expedited Shipping: [3–5] business days — $10.00
Delivery times are estimates and may vary due to carrier delays or high-demand periods.
Domestic Shipping We currently ship to all 50 U.S. states. Orders are shipped via [USPS / UPS / FedEx / etc.].
International Shipping [We do / do not] offer international shipping. International customers are responsible for any customs duties, taxes, or import fees charged by their country.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow [24–48] hours for tracking to update.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [silentstep.co@gmail.com] within [7] days of the expected delivery date so we can assist you.
Contact Us For shipping questions, reach out at [silentstep.co@gmail.com].